Frequently Asked Questions
🖼️ So what is London Canvas?
London Canvas is a print-on-demand photography shop featuring canvas prints of both iconic and hidden areas of London.
And for the sheer heck of it, I've also got collections of the U.K, the world, nature...and a collection of just random canvases too. Anything to help bring your home or work space to life!
If you'd like to know more, please check out the About Me page!
🚢 Where do you ship?
Currently, I'm only selling in the U.K.
It's a new business and I'm still navigating the rules and regulations for selling into other areas like the EU or the USA, but I do hope to expand my market soon.
Should you be outside the U.K. and you'd like to purchase something here, I would be extremely grateful if you could get in touch and let me know!
🚛 How long does delivery take?
To the U.K. mainland, orders take about 5-10 days to fulfil.
🛒 Where can I view my order status?
When you make an order, you'll receive an email with tracking information as soon as it ships. You can check your order status any time with this.
If it doesn't work or you think something is awry, please do get in touch.
🎨 Can I return or exchange a canvas?
All the canvases here are printed on-demand.
So the honest, short answer: unless it's delivered damaged or very low quality, we can't accept refunds or exchanges.
If it is defective in some way, please get in touch with us within 7 days of delivery with information about the issue; we'd love to make things right.
For more information, please check out our Refund and Returns policy.
🧾 What payment methods do you accept?
We accept all major payment methods via Shopify, including:
- Visa
- Mastercard
- American Express
- PayPal
- Apple Pay
- Google Pay
🤖 Do you use AI for any of these photos?
None of the photos on this site is generated with AI.
At this point, everything on the site is my own photography!
📸 Can I request a custom size or photo?
You absolutely can! Feel free to reach out with any queries.
Custom sizes I can definitely do without a problem. But as things stand right now, I'm only selling photos I took myself. So if there's something you think is worth me going out to add to my collection (probably in London, or at least in the U.K.), please do let me know!
🤩 Are the canvases ready to hang?
Yes!
All canvases are gallery-wrapped on a wooden frame and come ready to hang. No need for drilling, either - they'll safely and securely stay on a wall with nothing more than a few command strips or another wall-safe adhesive.
Easy, clean, rental-friendly!
🥺 Hey, you're selling a canvas of something I own!
I promise it's only because I thought it was pretty!
If there's something copyrighted by you and you want it taken down from this site, please let me know. I put a huge emphasis on only selling things I believe I have the rights to, so if I've made a mistake, I'd love the chance to put it right!
🙋 Any other questions?
Please get in touch!